![]() GS-07 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service) experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. To qualify for this position, applicants must meet all requirements by the closing date of this announcement. General Schedule locality pay tables may be found under Salaries & Wages. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. Selection at a lower grade level does not guarantee promotion to the full performance level. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Physical Requirements: The work normally involves mental rather than physical exertion. Position Description Title/PD#: Veterans Service Representative (VSR) /37300A, 37301A, 37233A TELEWORK ELIGIBLE: Yes per Agency guidelines. Work Schedule: Full time, Monday through Friday Utilizes various electronic data processing (EDP) systems to input data for processing claims and generating automated correspondence.Prepares and releases correspondence for use by other federal, state, and local agencies.May conduct interviews in person or by phone with veterans, representatives, and advocates to explain the full range of VA benefits and related programs.Reviews claims cases to assure all issues have been addressed, applies, and interprets VA laws, including veterans' case law, existing statutes and procedures, precedent rulings, and state law in the adjudication process.Requests examinations, re-examination, or opinions to evaluate disabilities resulting from diseases or injuries.Makes determinations as to the eligibility for the type of benefit sought to include questions relating to adequacy of military service, medical evidence, and the evaluation of evidence of income, employability, dependence, and relationship.Primary duties include but are not limited to the following:
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